Troubleshooting
Error code 0033 is associated with the TV service provider account, and often relates to a billing issue (such as an expired credit card). Please conta...
Wed, 28 Feb, 2024 at 3:58 PM
For errors mentioning that you need to "re-authenticate" you can usually resolve the issue by following the steps below. If You Are Watchin...
Wed, 28 Feb, 2024 at 3:58 PM
If you are having difficulty accessing the video player, please check if you are using ad-blocking software. If so, please disable it while watching fu...
Wed, 28 Feb, 2024 at 4:01 PM
If you are hearing an audio track that was originally English but has been dubbed over in Spanish (or another language), then this is very likely because yo...
Wed, 28 Feb, 2024 at 4:02 PM
This and similar errors can usually be resolved with a “hard refresh” of your web browser. Please follow the steps below: Have wetv.com open Find the R...
Wed, 28 Feb, 2024 at 4:03 PM
This error traces back to your TV provider. If you get your TV and internet service from the same company, sometimes resetting your modem will resolve thi...
Wed, 28 Feb, 2024 at 4:03 PM
Please reach out to your TV service provider and request that they confirm: You have WEtv in your cable package You have TVE (TV-everywhere) enabled on ...
Wed, 28 Feb, 2024 at 4:04 PM